Posted by Skyler Haupt on September 16, 2019
Joint Roundtable will Highlight Directly Using IoT Data to Transform Field Service from Reactive to Proactive
CHICAGO, IL – SEPTEMBER 16, 2019 – OnProcess Technology, a global leader in service optimization, and EdgeIQ, a leader in managing the connected product value chain, will be leading a roundtable at the Service Council’s 2019 Smarter Services Symposium.
The roundtable titled “Using IoT Data to Drive Improved Outcomes” will be jointly facilitated by Michael Campbell, Chief Executive Officer for EdgeIQ, and Sarah Hatfield, Vice President of Product for OnProcess. OnProcess and EdgeIQ will be discussing with participants how their joint Connected Field Service solution can transform field service from reactive to proactive by harnessing machine signals directly from the edge and using device specific real-time inputs to drive:
To learn more, please visit www.connectedfieldservice.io.
OnProcess streamlines the service value chain - digitizing and optimizing business processes for service providers and OEMs. Rooted in analytics, OnProcess maintains the delicate balance between cost to serve, the customer experience, and growing services revenue. Through an outcome-based delivery model, the company’s success is entirely dependent upon their customers’. OnProcess’ unique combination of proprietary technology, analytics, and world-class service delivery experts is the combination that has led many of the world’s leading brands to rely on OnProcess as a trusted advisor and service optimizer. OnProcess provides services in 26 languages and operates out of eight global facilities, including its Massachusetts headquarters. More information about our solutions can be found at www.onprocess.com.
EdgeIQ is the Edge Computing Company and provider of Operational Device Management (ODM), a complete solution for Device Lifecycle Management and orchestration between edge devices and upstream cloud services. EdgeIQ delivers brilliantly simple edge computing solutions to the hyper-connected and highly distributed organizations worldwide. EdgeIQ ODM is a distributed software solution that serves connected product OEMs, enterprises, and ISVs worldwide. Founded in 2012, EdgeIQ is headquartered in Boston, MA with offices in Denver and distribution partners worldwide. More information about our products and offerings can be found at EdgeIQ.
Press contact for OnProcess:
Sarah Hatfield, +1-561-465-9534, firstname.lastname@example.org
Press contact for EdgeIQ:
Skyler Haupt, +1-617-819-5443, email@example.com